Jilinde Emergency Rescue connects you to the nearest verified responder the moment you need help — whether you need an ambulance, private security, fire rescue, or roadside assistance. Open the app, select your response type, confirm your location, and help is on its way.
Select the type of response you need, confirm your location on the map, add a brief cause — and your request is instantly sent to the nearest available responder.
Jilinde finds the closest available responder using live GPS — whether on-demand or from your subscribed response service provider.
For subscribed users, every request is also sent to the Cloud Command Center — ensuring a guaranteed response even if the primary responder is unavailable.
The Jilinde map shows real-time crime heatmaps and active alerts so you can make informed decisions before any emergency occurs.
The Jilinde app walks you through a simple three-step flow — then routes your request to the nearest responder automatically.
Choose from First Aid Live (Video Call), Ambulance, EMTs/Paramedics, Breakdown Recovery, Rescue & Fire, Private Security, Mechanic & Roadside, and more — exactly as listed in the app.
Your GPS location is pre-filled on the map. Adjust the pin if needed, then type a brief description of the emergency — so the responder arrives prepared.
Jilinde scans for the closest available responder in real time. The request is sent instantly — no calls, no waiting on hold.
The responder receives an alert on the Linda app and accepts the job. You can track their location in real time until they arrive.
On-Demand Mode Subscribed ServiceFor subscribers, the Cloud Command Center also receives the request — providing a guaranteed secondary escalation path if the nearest responder is unreachable.
Open the Jilinde app and request help even without a subscription. Jilinde locates the nearest Linda app responder who is available on-demand and dispatches them to your location. Response time depends on proximity of available responders.
Users subscribed to a response service (e.g. a security company, medical cover, or insurance partner) are routed to their affiliated responders first. The Cloud Command Center also receives the request, guaranteeing escalation and a documented response record.
Responders — security guards, paramedics, fire teams, mechanics — carry the Linda app. When a request comes in, they receive a real-time notification, accept the job, navigate to the scene, and log all actions digitally for full accountability.
Select from a wide range of emergency and assistance services — all available directly from within the Jilinde app.
Live video call with a trained first aider for immediate guidance
Emergency medical evacuation to the nearest facility
Pre-hospital care by medics, nurses & medical technicians
Roadside vehicle recovery and breakdown services
Fire fighters and rescue teams dispatched to your location
Post & pre-paid mobile security and alarm response
Automobile mechanics for breakdowns and roadside emergencies
Send an alert to your trusted community groups instantly
Jilinde Emergency Rescue is built on three tightly integrated components — each with a distinct role, all sharing the same real-time data layer.
The civilian-facing app. Users request emergency response, view the live crime heatmap, check area safety ratings, set up Express Buttons for subscribed service providers, and receive real-time incident alerts.
The responder-facing app. Guards, paramedics, fire teams, and mechanics receive requests, navigate to incidents, scan checkpoints, complete patrol routes, and log all actions in real time from this Android app.
The supervisory dashboard. Operators manage clients, sites, guards, alarms, and assets. Every request from a subscribed user is mirrored here — guaranteeing documented escalation and a verified response record.
Every feature is purpose-built for Kenya's security landscape — from lone civilians to large security firms operating across multiple sites.
Real-time crime density overlays derived from incident reports, guard observations, and community alerts — searchable by location.
Incidents reported by any user surface instantly as alerts on the map, classified by severity and visible to the whole community.
Search any area and get its current risk score, active alerts, most common incidents, and average emergency response time.
Deploy, track, and command security guards across all sites. Monitor live duty status, location, and performance in the Command Center.
Guards scan NFC/QR checkpoints along their routes. Missed scans trigger automatic supervisor alerts in real time.
One tap sends your GPS location and a distress alert to your emergency contacts and nearest available responder simultaneously.
Alarm activations appear instantly in the Command Center. Supervisors dispatch the nearest responder or guard with one click.
Track, inspect, and report on client assets across all sites — condition reports, assignments, and maintenance logs captured digitally.
Full patrol reports, incident logs, dispatch records, and missed checkpoint summaries — exportable and timestamped for accountability.
Whether you are a civilian who wants emergency response at a tap, or a responder who wants to earn by helping others — download the right app and get started.
