Effective date: July 01, 2018

jilinde platform ltd ("us", "we", or "our") operates the http://www.jilinde.co.ke ,http://www.jilinde.com , https://jilinde.com websites; jilinde and linda mobile apps (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://jilinde.com

This Privacy Policy describes how we collect, use, and disclose your information—including personal, location (GPS), and optional health-related data—when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

1. Personal Data

When you use our Service, we may collect information that can be used to identify or contact you, including:

  • Full name
  • Phone number
  • Email address
  • Home address (optional)
  • Emergency contact details
  • Health information (if voluntarily submitted)
  • National ID or government-issued identifiers (where required for verification)
2. Location Data

We may collect and process real-time GPS location data to:

  • Enable emergency response services
  • Facilitate responder-user coordination
  • Log incidents for reporting and security purposes

You may enable or disable location services at any time through your device settings, but some features may not function properly without it.

3. Health Data (If Provided)

Some users may voluntarily provide limited health-related information (e.g., allergies, chronic conditions) to aid responders during emergencies. This data is:

  • Optional
  • Encrypted and stored securely
  • Only shared with authorized emergency personnel with your consent or in critical situations
4. Usage and Device Data

We may collect technical and usage data such as:

  • IP address
  • Device ID and type
  • App usage activity
  • Time of access and interaction logs
  • We use cookies and similar tracking technologies to d hold certain information

How We Use Your Data

  • Deliver and improve emergency response services
  • Notify users and responders of incidents or updates
  • Provide customer support and feedback resolution
  • Analyze trends and optimize app performance
  • Comply with legal and regulatory requirements

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you choose to provide information to us, please note that we transfer the data, including Personal Data, to OUR SERVERS which are located in various location around the GLOBE and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

jilinde platform ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

jilinde platform ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
  • To comply with a legal obligation
  • To protect and defend the rights or property of jilinde platform ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@jilinde.com
By visiting this page on our website: http://www.jilinde.co.ke
By phone number: +254737447066